You will not need to worry about having any of the right equipment,
we will send you everything you need: Laptop computer, video
camera, tripod and one click broadcast software pre-installed.
Its
simple to use— all you need is someone to point and shoot and follow the
basic instructions.
Our Basic Broadcasting Package starts at $499 and it includes:
* Up to 50 concurrent viewers
* Live technical support chat for viewers
* On Demand access to video for 30 days after the event
* Guestbook for your viewers to sign
* Chat service for friends and family during the live broadcast
* Standardized email invitation created with links for you to send to online viewers
* Ability to download video to iPod for viewing after broadcast
For the Basic Package you will need your own broadcast equipment, which is
a camcorder and a laptop computer.
Alternatively, we offer an Enhanced Live Broadcast package for $595. It
includes all above services as well as all the equipment you'll need to quickly
setup and easily broadcast live. We'll send you a Camcorder, a tripod, a
laptop with built in broadband wireless from Verizon, and, one-click broadcast
software pre-installed. Once the event is over, you will send the
equipment back to us within 3 days on a pre-paid UPS mailing label.
We also
have a network of videographers located throughout Australia
who can provide live webcasting service to you. Please call us
at 1300 645 300 or email us at
sales@idostream.com.au to find out if there is a local
videographer in your area who can work with you.
If your venue does not have a high speed (DSL or
Cable modem) internet connection, this will not be a problem
as part of the equipment we provide to you in the $499 package
includes a wireless broadband card. You may still be able to
broadcast with wireless broadband option.
The wireless Broadband Card included gives access to the
world's fastest national wireless broadband network.
We currently use the Telstra Next G™ network - the largest
and fastest national wireless broadband network in this country.
It covers 2 million square kilometres and 99% of Australia's
population*, making it more than twice as large as any other
our competitors' 3G networks. The Telstra Next G™ network also
provides better coverage in more buildings and car parks than
any other 3G network in Australia.
Please
contact us to discuss your options further.
You will need a camcorder that has a firewire(IEEE 1394) or DV
output, a laptop with a firewire(IEEE 1394) input (firewire pc card
can be purchased from us), and Wi-Fi or wired internet access at your
location of broadcast. Nowadays, many churches and reception
halls have wireless internet access.
Upon confirmation of your order, we will email you a link to
download our I Do Stream Broadcaster software to encode and send the live stream to our
servers. We will also send you step by step instructions on
how to setup all the necessary equipment and how to install and run
the software.
Alternatively, we also offer an Enhanced Live Broadcast
package that includes all the equipment you'll need to quickly setup
and easily broadcast live. We'll send you a Camcorder, a
tripod, a laptop with built in broadband wireless from Verizon, and,
one-click broadcast software pre-installed. Once the event is
over, you will send the equipment back to us within 3 days on
a pre-paid UPS mailing label.
If
you just want live broadcast service of your event but don't want to
set it up yourself, we also have a network of videographers
located throughout Australia who can provide live webcasting service
to you. Please call us at 1300 645 300 or email us at
sales@idostream.com.au
to find out if there is a local videographer in your area who can
work with you.
Yes. Two days prior to your event we will
activate your account on the streaming server.
You will then be able to use the userid and password
we've provided to you for your viewers to logon and
test your live broadcast.
Yes, today there are several options where you can successfully
broadcast an outdoor wedding our solution is completely mobile, the
equipment can be used almost anywhere.
If your venue does not have a high speed (DSL or
Cable modem) internet connection, this will not be a problem
as part of the equipment we provide to you in the $499 package
includes a wireless broadband card. You may still be able to
broadcast with wireless broadband option.
The wireless Broadband Card included gives access to the
world's fastest national wireless broadband network.
We currently use the Telstra Next G™ network - the largest and
fastest national wireless broadband network in this country. It covers 2
million square kilometers and 99% of Australia's population*, making it
more than twice as large as any other our competitors' 3G networks. The
Telstra Next G™ network also provides better coverage in more buildings
and car parks than any other 3G network in Australia.
Please
contact us to discuss your options further.
The basic package includes up to 50 simultaneous player
connections. In other words you can have up to 50 computers
connected simultaneous to view the broadcast. Of course, you may
have more than several viewers at each computer. If you need
additional player connections, it can be purchased as an additional 50
player connection blocks.
The basic package includes instant reply access (on-demand viewing) for 30 days after the
event. Your visitors may view the wedding as many times as they
like during this 30 day period. If you require longer on-demand
viewing, please contact us.
The basic package also includes the ability for your visitors to
download the video to a video capable iPod for later viewing.
The basic package includes a live broadcast with a maximum length
of two hours. If you require a longer broadcast we can arrange it
(for an additional fee) by sending an email to
sales@idostream.com.au.
If you cancel your service 10 days
prior to the wedding date, we will refund 100% of the service fee. If
you cancel within 10 days prior to the wedding date we will refund you
50% of the service fee. However, if you cancel two days
prior to your wedding date, no refund will be given. That's
because we open your channel for live broadcast testing two days prior
to the wedding date. At that point the service is considered
to have been delivered.
If you are in a particular area and our wireless card is unable to
pickup a signal to allow the streaming of your wedding we will provide a
full refund.
It is simple to use - all you need is someone to point and shoot
and follow the basic instructions. This truly is a plug-and-play
system. If you can operate a laptop and a camcorder, you're ready
to start broadcasting, but we can provide you with an onsite
professional if required.
We recognize you may not wish to deal with all the technical
details in setting up a live broadcast and to rather focus more on
catering to your guests.
We offer several options to make the process of broadcasting your
event live as simple as possible.
1. We
offer an Enhanced Live Broadcast package that includes all the equipment
you'll need to quickly setup and easily broadcast live. We'll send
you a Camcorder, a tripod, a laptop with built in broadband wireless
from Verizon, and, one-click broadcast software pre-installed.
Once the event is over, you will send the equipment back to us within 3
days on a pre-paid UPS mailing label.
2. Provide us with your videographer's contact information.
We
will partner with your videographer to
setup the entire live broadcast for you provided your venue has internet
access.
3. We
also have a network of videographers located throughout Australia who can provide live webcasting service to you. Please call
us at 1300 645 300 or email us at
sales@idostream.com.au to find out if there is a local
videographer in your area who can work with you.
Our service is not only competitively priced but we emphasize
first and foremost quality of service and quality of the live video
stream. All our live broadcasts are fully monitored by our
staff. We also recognize occasionally one or two viewers may have
difficulty viewing the live broadcast because of their computer
configuration. Therefore, we provide live technical support chat
for all live broadcasts that we do.
In addition, we've partnered with a Content-Delivery Network (CDN)
to bring you the best live video quality with minimum interruptions.
This means a viewer from India watching a live broadcast from Australia,
for example, would connect to a server closest to them, say Japan,
rather than connecting to a single server in Australia. When
shopping around, ask our competitors whether they use a CDN or not.
Many free live webcasting sites deliberately lower the quality of
the video stream in order to accommodate for the thousands of live
webcasts that are occurring simultaneously on their site. The
reliability also suffers because of this. Do you really want
viewers to experience constant buffering while watching your important
event?
We've had many videographers who have used the free sites switch
to us because they could not reliably provide a live webcast using a
free webcasting site.
Yes, if your wedding is still months away, you can reserve a live
broadcast for your special day with a $25 fully refundable deposit.
We will contact you either by phone or email approximately one
month before your event date to start the setup process. We will
also send you an email invoice at that time for you to purchase either
our Basic or Enhanced Live Broadcast package. Your deposit
will automatically be applied towards your purchase of a broadcast
package.
I Do Stream takes our service commitments very seriously. We
are dedicated to high customer satisfaction.
Unlike a self-service site, we provide full service from the
moment you order our services. Besides making sure you have a good
setup experience with us, we also make sure the online viewers of your
special event will have a trouble free viewing experience by making
technical support chat part of our standard service.
